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Privacy Statement

For online users.

What information do we collect?

We are committed to protecting your privacy. It is important to us that you understand what information we collect and how we use it. This policy explains our standards for collecting, using, retaining, and securing information about you. Any significant changes to RISLA’s privacy policy will be posted on this page with the effective date.

Effective Date:  11/30/2022

 

Categories of Personal Information
PERSONALLY IDENTIFIABLE INFORMATION (PII)

To be able to apply for a loan, register for a scholarship, or have access to other website features, you must provide PII about yourself as needed.  The PII categories must vary with the website process or benefit requested.  The categories of PII include, but may not be limited to, your name, date of birth, social security number, postal address, email address, telephone number, fax numbers, mobile phone numbers, or other information about yourself or your cosigner as needed.

Online Activity

You may explore the content on our websites at any time without submitting PII about yourself. However, we may be able to collect information about your online activity, including, but not limited to, your IP address, location, device type, browser type, referral source, time spent on the site, and pages viewed.

This website uses the Google AdWords remarketing service to advertise to previous visitors on third-party websites (including Google). AdWords is a remarketing and behavioral targeting service provided by Google that collects visitors' cookie and usage data for this website. It connects users' activity on this website with the AdWords advertising network and the Doubleclick Cookie. Third-party vendors, including Google, use cookies to serve ads based on someone’s past browsing activity. You could be shown an advertisement on the Google search results page or a site in the Google Display Network based on your visit to this website. You can opt out of Google’s cookie tracking service here. Place of Processing: USA. Read the Google AdWords Privacy Policy for more information.

Personal Information & How We Use It.

 

 

How RISLA uses your information.

  • Responding to inquiries and fulfilling requests.

  • Maintaining and servicing loan accounts to contact you about loan accounts.

  • Verifying identity with non-affiliated third parties and to pre-fill loan applications.

  • Accurate credit bureau reporting.

  • Email, direct mail, or telephone communications.

  • Personalize website and communication experience by presenting products and offers tailored to you.

  • To pre-qualify for a loan, evaluate eligibility for such a product, and evaluate your eligibility for such a product.

  • Processing loan applications.

  • Verifying identity and/or location to access account information, conduct transactions, and maintain measures to prevent fraud and protect your account's security and Personally Identifiable Information.

  • Data analysis audits, developing new products, enhancing the site, improving services, collecting customer reviews, identifying usage trends, and determining the effectiveness of promotional campaigns.

  • To comply with laws and regulations and to comply with other legal processes and law enforcement requirements.

  • For risk control, comply with laws and regulations and other legal processes and law enforcement requirements.

What Information We Share.

We will only share information as allowed by law and described in this policy. We will not sell your personal data to any third party. In some circumstances, however, we may share your information with companies outside our organization, such as:

 

Financial Service Providers

This includes companies that assist in all aspects of loan servicing, including processing payments, printing and sending statements or other materials physically or electronically, and conducting collection work as needed. This information may include:

  • Personal information, such as name, address, and birth date, that you include on a loan application
  • Loan Information about your loan with us, such as your monthly payment amount and loan balance
  • Credit bureaus information such as your creditworthiness and payment history in case your loan defaults, and we are required to enlist a third-party agency to assist in the collection of funds.
Your School

We may share information with your school, including your personal information and information you provide on your loan application, to obtain certification of your loan amount and verify the student’s enrollment status.

Credit Bureaus

Your personal information may be shared with credit bureaus to determine your creditworthiness or to review your credit occasionally.

Additional Information.

 

 

Cookies

RISLA and its service providers use cookies to administer the website, personalize your online experience and save time, track online activity, and gather demographic information about our users. Cookies help us recall specific information about you when you make subsequent visits.

You can turn off cookie tracking in your web browser's privacy settings. See the below links for instructions on turning cookies on or off on your browser. 

Legal & Other Situations

Sometimes, the law or other circumstances require us to disclose information about you to non-affiliated third parties. Some examples are when you ask that we do so, when a guaranty agency, a school, or the U.S. Department of Education needs the information in connection with your account, in response to subpoenas or court orders, with credit bureaus, or when we suspect fraud or criminal activity. The OPT-OUT procedure does not apply to such disclosures.

Our Security Procedures

We take careful steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to perform their jobs, and we provide regular training to our employees on privacy, information security, and their obligation to safeguard your information. We maintain physical, electronic, and procedural safeguards that comply with industry standards to protect your personal information, and we regularly test those safeguards.

We are with you for the journey.

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