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Terms & Conditions

For Text Messaging


 
 
 

Program Description

RISLA provides online access via SMS to credit applications for its RISLA Student Loan, RISLA Parent Loan, and RISLA Refinance Loan products.

How to Opt-In

Text JOIN to 24000 to receive a link from our automated system. By opting into RISLA’s Text Messaging Program, you agree to these terms and conditions and RISLA’s Privacy Policy and Terms of Use.

How to Opt-Out

You may text “STOP” to 24000 to opt out and be placed on our internal list of numbers to which we will not send any further text messages. 

We will send a one-time opt-out confirmation text message in response to your “STOP” text, after which you will receive no further text messages.

You may also opt out by texting "QUIT," "END," "CANCEL," or "UNSUBSCRIBE."

Opting out of credit application text messages will not opt you out of other text messages you may have elected or will elect to receive from us.

Message Frequency

Text messages are typically sent to borrowers who are delinquent in making payments. Accordingly, message frequency varies.

Message Rates

Message and data rates may apply. Check with your phone vendor for additional details.

Support & Help

For questions, email customerservice@risla.com. Please be as specific as you can with your questions. You can also reply “HELP” to the text message for additional help. 

Delivery

We do not guarantee that you will receive the requested credit application text message. Circumstances beyond our control, including network issues, may result in your not receiving our text message. Your carrier and RISLA are not liable for delayed or undelivered text messages.